Terms of Service
Terms of Service
Welcome to Savrienne. These Terms of Service govern your access to and use of our website, and the products and services made available through our website.
By visiting our website, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms of Service together with any additional policies referenced herein or available through our website.
By using Savrienne, you confirm that you have read, understood, and agreed to these terms.
Savrienne is operated by Guangzhou Mixun Digital Intelligence Technology Co., Ltd.
Legal Entity: Guangzhou Mixun Digital Intelligence Technology Co., Ltd.
Registered Address: Room 3A03-B211, No. 5 Jianzhong Road, Zhongshan Avenue, Tianhe District, Guangzhou City, Guangdong Province, China
Email: service@savrienne.com
1. Intellectual Property & Content
Unless otherwise stated, the content displayed on the Savrienne website — including product photography, graphics, logos, page layouts, written content, product descriptions, illustrations, and other materials — is owned by, licensed to, or otherwise made available for use by Savrienne and is protected by applicable intellectual property laws.
You may access and use our website for personal, non-commercial shopping purposes.
You may not:
- Reproduce, copy, modify, sell, or redistribute our website content or products for commercial purposes.
- Reproduce Savrienne’s product images, graphics, descriptions, branding materials, or other content without permission.
- Use automated systems, scraping tools, bots, or similar technologies to extract website content without authorization.
- Represent Savrienne, our products, or our content in a misleading, deceptive, or unauthorized manner.
Nothing in these Terms transfers ownership of Savrienne intellectual property to you.
2. Accuracy of Information
We make reasonable efforts to ensure that the information provided through the Savrienne website is accurate, complete, and current.
However, product information, descriptions, specifications, photographs, colors, dimensions, availability, pricing, and other details may occasionally contain errors or inaccuracies.
Product appearance may vary slightly depending on screen settings, device displays, lighting conditions, product variations, manufacturing batches, or other factors.
We reserve the right to correct errors, update information, modify product details, or cancel orders where necessary.
If a material error affects an order that has already been placed, we may contact you to provide relevant information or an appropriate resolution.
3. Product Use & Care
Savrienne offers handbags, fashion accessories, and lifestyle products designed for everyday use.
You are responsible for reviewing product information, dimensions, materials, and care recommendations before purchase.
Products should:
- Be used according to their intended purpose.
- Follow recommended care instructions.
- Be handled appropriately to maintain appearance and condition.
Savrienne is not responsible for damage caused by improper use, excessive loading, incorrect care, unauthorized modification, or handling contrary to provided recommendations.
4. Account Security
You may have the option to create an account to manage orders or enjoy a more convenient shopping experience.
If you create an account:
- You are responsible for maintaining the confidentiality of your login information.
- You are responsible for activity occurring through your account unless caused by circumstances outside your reasonable control.
- You should provide accurate information.
- You should notify us promptly if you suspect unauthorized access.
You may contact us at:
5. Orders & Acceptance
Submitting an order does not automatically mean that it has been accepted.
We may need to verify information including:
- Payment authorization
- Product availability
- Pricing information
- Shipping details
- Order information
We reserve the right, where reasonably necessary, to refuse or cancel an order due to circumstances such as:
- Incorrect product information
- Incorrect pricing or payment details
- Suspected fraudulent activity
- Payment authorization issues
- Inventory limitations
- Shipping restrictions
- Processing errors
If an order is cancelled after payment has been successfully collected, an appropriate refund will be issued according to our applicable policies.
6. Pricing & Payments
Product prices are displayed in the currency shown on our website unless otherwise indicated.
When placing an order, you agree to provide current, complete, and accurate payment and billing information.
Payments may be processed through third-party payment providers available through our e-commerce platform.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Prices, promotions, discounts, and product availability may change without prior notice.
For questions regarding payments or orders, please contact:
7. Shipping & Delivery
Savrienne works with logistics providers and delivery partners to arrange shipment of customer orders.
Shipping times may vary depending on:
- Order preparation
- Carrier processing
- Destination
- Holidays
- Customs procedures
- Transportation conditions
- Other circumstances outside our reasonable control
Delivery estimates are provided for reference only and are not guaranteed delivery dates.
Please review our Shipping Policy for additional details.
8. Returns & Refunds
Returns, exchanges, damaged products, refunds, and other post-purchase matters are governed by our Refund Policy.
Certain products or situations may be subject to specific return requirements or exclusions described in that policy.
Please contact:
for assistance with eligible return or refund requests.
9. Prohibited Conduct
You agree not to misuse our website or interfere with the operation or security of our services.
Prohibited activities include:
- Attempting unauthorized access to accounts or systems
- Introducing viruses, malicious software, or harmful code
- Interfering with website functionality or security
- Attempting fraudulent transactions
- Providing false personal information
- Using automated systems to interfere with services
- Violating applicable laws or regulations
- Using the website for unlawful purposes
We reserve the right to restrict or terminate access where reasonably necessary to protect customers, our business, website, systems, or service providers.
10. Third-Party Services & Links
Our website may use or link to third-party services such as:
- Payment processors
- Shipping providers
- Analytics services
- Customer support platforms
- E-commerce technology providers
Third-party services operate independently and may have their own terms, policies, and privacy practices.
Savrienne is not responsible for the content, availability, policies, or practices of independent third-party services.
11. Disclaimer of Warranties
To the extent permitted by applicable law, our website and services are provided on an "as available" basis.
We make reasonable efforts to maintain our services but cannot guarantee that:
- The website will always operate without interruption.
- Every error will be corrected immediately.
- Every product will remain continuously available.
- Website information will always be completely free from errors.
- Third-party services will operate without interruption.
Nothing in these Terms excludes consumer rights that cannot legally be excluded.
12. Limitation of Liability
To the extent permitted by applicable law, Savrienne and Guangzhou Mixun Digital Intelligence Technology Co., Ltd. will not be responsible for indirect, incidental, consequential, or special losses resulting from the use of our website or products except where liability cannot legally be limited.
This may include losses arising from:
- Website interruptions
- Third-party service failures
- Unauthorized product modification
- Improper product use
- Incorrect customer information
- Circumstances outside our reasonable control
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Savrienne, its operators, employees, representatives, and service providers from claims or losses resulting from:
- Your violation of these Terms
- Infringement of another person's rights
- Unlawful use of our website
This provision does not limit mandatory consumer rights available to you.
14. Governing Law & Consumer Rights
These Terms will be interpreted in accordance with applicable laws and regulations relevant to the operation of our business.
Nothing in these Terms removes or restricts consumer rights that cannot legally be excluded.
Where permitted, customers are encouraged to contact us first so we can attempt to resolve questions or disputes.
15. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to:
- Products
- Services
- E-commerce operations
- Technology
- Business practices
- Applicable laws
The latest version will be posted on this page.
Your continued use of the website following updates means you agree to the revised Terms.
Contact Us
If you have questions regarding these Terms of Service, please contact us:
Email: service@savrienne.com
Savrienne is operated by Guangzhou Mixun Digital Intelligence Technology Co., Ltd.
Legal Entity: Guangzhou Mixun Digital Intelligence Technology Co., Ltd.
Registered Address:
Room 3A03-B211, No. 5 Jianzhong Road, Zhongshan Avenue, Tianhe District, Guangzhou City, Guangdong Province, China
Email: service@savrienne.com
Savrienne — Timeless Style. Everyday Elegance.